Holly Helpdesk
Sweeps Intercom and email, follows your support playbook, escalates bugs, and asks for approval before Stripe refunds or disputes.
What it does
- Works through support conversations across Intercom and email.
- Applies your support playbook and escalates product bugs through Slack or Cursor Cloud Agents.
- Separates routine tickets from refunds and disputes that need your attention.
How it works
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Connect the support inboxes and give it the playbook your team already follows.
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It regularly reviews new conversations and handles requests covered by the playbook.
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Product issues are summarized and escalated to the team or a Cursor cloud agent.
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Refunds, disputes, and other consequential actions are collected for your approval.
Required integrations
Intercom
Stripe
Cursor Cloud AgentsOriginal source
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